The 80/80 Principle: SSLLC’s Blueprint for Long-Term Growth and Industry Stability

In commercial construction, most companies chase projects instead of building people, and they chase revenue instead of building relationships. SSLLC has taken a different approach—one rooted in stability, trust, and long-term impact. That approach is defined by a simple but powerful standard:

Retain 80% of your clients and 80% of your employees over the next 10 years.

This is the 80/80 Principle, and it represents SSLLC’s commitment to building a company where people want to stay and customers want to return. When a business can consistently retain both groups, performance becomes predictable, culture becomes strong, and growth becomes sustainable.


1. A Culture Built on Purpose, Not Position

SSLLC’s mission is clear:
“Build relationships for the success of everyone — in their careers, in their lives, and in our community.”

This is not a tagline. It is the foundation of a culture where people help people, leaders develop leaders, and the success of one strengthens the entire organization.

The company operates on four core values:

  • Leadership – We own our growth and hold ourselves accountable.
  • Teamwork – We put others first and show up for the team.
  • Humility – We listen, ask questions, and keep learning.
  • Ownership – No excuses. Just solutions, delivered with pride.

These four values shape behavior, communication, decision-making, and how SSLLC represents itself in the field and in the market.


2. Taking Care of Their People — The Internal Engine Behind the 80/80

SSLLC understands that employee retention is not an HR strategy — it is a leadership commitment.
People stay when they see a future, when they are supported, and when they are developed.

A Comprehensive Benefits Package

SSLLC invests directly in its workforce through:

  • Medical, dental, and vision coverage
  • Nine paid holidays and competitive PTO
  • 100% 401(k) match
  • Quarterly review-based bonuses
  • Career mobility across roles and divisions

These benefits demonstrate a commitment to stability and long-term financial health for every employee.

A Leadership Development Company — That Happens to Do Plumbing

Employees can grow at SSLLC through:

  • Self-assessments
  • Peer and leadership reviews
  • Quarterly development conversations
  • A culture that rewards initiative, humility, and ownership

The company’s philosophy is simple:
“Your growth starts with you — and we will support you every step of the way.”

A Team Environment Built for Champions

SSLLC hires and develops people who:

  • Are humble
  • Ask questions
  • Show initiative
  • Solve problems permanently
  • Put the team above themselves

When the team wins, everyone wins — and that is why people stay.


3. Taking Care of Their Customers — The External Engine Behind the 80/80

Retention does not happen by chance.
It is earned through discipline, communication, and consistency.

Relationship-First Approach

SSLLC’s philosophy is clear:
“Relationships drive results.”

Customers feel this in every phase of the project, from pre-construction to final trim. SSLLC puts the needs of the project and the customer ahead of its own convenience, ensuring alignment, trust, and transparency.

Three Core Commitments

  1. We Take Ownership
    Problems are identified, explained, solved, and closed — without excuses.
  2. We Prioritize Relationships
    Customers receive communication, schedule alignment, and support that reflect real partnership.
  3. We Own Your Project
    SSLLC is the first to arrive and last to leave, showing leadership by example.

Expertise That Shows Up on Every Jobsite

SSLLC specializes in plumbing construction management for:

  • Multifamily
  • Townhome
  • Hotel developments

Their teams collaborate with GCs, developers, vendors, and trades using clear communication and predictable execution.

A Culture of Extreme Ownership

This is not a buzzword — it is a behavior system.

Extreme Ownership and EOS systems ensure:

  • Problems are solved, not repeated
  • Communication is disciplined
  • Accountability is shared
  • Leadership is visible

This culture strengthens SSLLC’s reputation and builds long-term loyalty with customers who know they can trust the team behind the schedule.


4. The 80/80 Strategic Goal — A Company Built to Last

SSLLC’s 10-year vision is bold and achievable:

Retain 80% of clients and 80% of employees through strong leadership, exceptional partnerships, and a culture built on Extreme Ownership.

This is not a metric — it is a strategic commitment.

Companies that retain their people and customers:

  • Grow faster
  • Spend less on recruiting and backfilling
  • Build stronger market reputation
  • Deliver more predictable outcomes
  • Develop institutional knowledge that compounds over time

This is how SSLLC becomes the contractor of choice — for employees, for customers, and for Colorado’s construction market.

Contact Our Team

Reach out to our team and we will respond promptly. SSLLC is committed to clear communication and dependable service, and we strive to return all inquiries within one business day."